Terms and conditions of use

This website www.Janossi.com is owned and operated by:
ALJ Repro Limited
12 Eveson Road
Stourbridge
DY8 3BN

VAT number 747 4174 15 Registered in England 4955563
Janossi Interiors is a trading name of ALJ REPRO LTD

Making a Contract with us
When you place an order with us, you are making an offer to buy goods. We will confirm by email or in writing to confirm that we have received your order.
Once an order has been accepted a contract has been made between us.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise
you of this. Contracts are covered by english law.


Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website and will not include any of the pictured accessories, unless stated in the specification of the goods. Whilst goods may be shown assembled they may require assembly by you.
We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.
Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.
This contract is covered by English law.
By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

How to place order

You can use our website to place an order or orders can be placed in person. If you prefer to order by telephone you can do so by calling 01384 359658.
Carriage charges will be shown prior to you placing your order.
You will be required to pay for the goods in full at the time of ordering.
We use secure payment facilities for online purchases. You can pay for your order by Via ‘paypal’ secure gateway, this has facility for Visa, Mastercard or Delta/Connect.
Promotional prices only apply during the period stated.
All prices quoted on our website are in UK pounds and include Value Added Tax at the current rate.
Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.
Once your order is complete we will notify you of the dispatch date.

Delivery & Carriage Charges

Your order may arrive in more than one delivery.
We can deliver our products anywhere in mainland Great Britain and Republic of Ireland, subject to pre advised and agreed delivery charge. We will deliver the goods to the premises you specify on your order. You must be at home to accept delivery of
your order, which is normally between 9:00am and 6:00pm Monday-­‐Friday.

We will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.

Some of our products can be relatively weighty items and you may be required to assist the driver in offloading your order.
Disposal of packing materials is your responsibility.
After two failed delivery attempts (or if you are not at home for an agreed delivery) the goods may be returned to the factory and we reserve the right to charge you an additional re-­‐delivery charge.
If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery.
 

Please check the goods on delivery -­‐ any goods found to be missing or damaged should be notified to the delivery driver at the time of delivery or ourselves within a reasonable time.
If the goods are lost or damaged in transit, please let us know promptly.
Deliveries are made to a ground floor entrance only and on the condition that there is reasonable access for the safe and prompt delivery of the goods. You should tell us about any special delivery requirements or conditions when you place your order.
Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your goods.
Time is not the essence of the contract unless expressly stated otherwise in writing by a Director of the Company.

Additional charges may apply if you mix products from a number of different ranges as these may have to be treated as individual orders.

Cancellation and returns

This policy does not apply to goods ordered by businesses which are exempt form the Distance Selling Regulations, or the following goods which are exempt from the right to cancel.

Any items which have been personalized or modified to your specification, such as blinds, curtains made to non standard sizes (sizes which do not appear on our price list), colours/styles outside of the options listed on our website, or any item which you have asked us to modify specifically for you.
 

Faulty Goods / Guarantee

If there is a problem with the goods, please notify us immediately.  Its helpful if you can provide us with a digital photograph of the problem as this normally saves you having to return the goods for inspection. We will deal with the matter in accordance with your legal rights.
All goods are covered by a manufacturer’s warranty against faulty workmanship and materials, subject to the terms and conditions of that warranty.


The manufacturer’s warranty is provided in addition to the rights that the law says you have as a consumer and accordingly, your statutory rights are not affected.


If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received at our warehouse and checked.

The cost of returning goods to us is your responsibility, however on inspection we will refund your reasonable postage costs, providing that the goods are found to be faulty. If the goods are not faulty, we will return them to you, however you will be required to cover our reasonable postage costs.

Items located near any source of heat or steam should be protected either by heat deflectors or other suitable protection.


Where we replace faulty goods you are responsible for their disposal if they have not previously been returned to us.


We are unable to guarantee and exact colour match due to the nature of the product.
 


Liability

The products sold on this website have been designed to comply with all relevant UK legislation. We cannot warrant or represent that they comply with any legal requirement outside the uk.


We do not accept liability for any consequential loss of profit or indirect losses. You should therefore not book installation of the goods until you have received them and inspected them.

Trade or Business Customers

The following conditions apply to orders placed by Trade or Business Customers.
Orders may not be cancelled except with our mutual agreement and having been confirmed in writing by a Director or our company. We reserve the right to make cancellation and/or re-­‐stocking charges.
Claims for missing or damaged items must be made within 2 days of delivery.
 

Website Disclaimer for: www.janossi.com

This disclaimer details our obligations to you regarding our website. This disclaimer has been provided and approved  by legal forms provider LegalCentre.co.uk. Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to them in the future.

Use of Website

You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
Subject to paragraph 1.1, no part of this Website may be reproduced without our prior written permission.


Site Uptime

We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

Links to and from other websites

Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
 
If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
If you choose to link to our website in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage
suffered as a result of your actions.

Exclusion of Liability

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.

Law and Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in
connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.